Why XMC360
Faster results. Unmatched flexibility. Optimized costs.
At XMC360, we are more than just a service provider — we are your strategic partner in driving business growth. Our expertise helps you simplify complex workflows, optimize productivity, and unlock new levels of performance. By choosing XMC360, you gain a competitive edge with tailored strategies designed to meet your unique business needs.
We focus on driving results, so you can focus on what matters most - growing your business.
XMC360 Agents
Our agents are the cornerstone of the XMC360 family, carefully selected and extensively trained to deliver exceptional customer service. Each agent undergoes a comprehensive four-week training program, mastering not only oral and written communication skills but also gaining hands-on experience with industry-specific CRM tools and software. This rigorous training ensures that they are fully equipped to handle any customer interaction with confidence and professionalism.
Our selection process is highly rigorous, combining written, oral, and computer-based assessments to guarantee that only the most qualified candidates are inducted into our team.
Jason Denton
MCSE, CEH, CWNA Technology & Planning
Jason has extensive experience in research, design, construction, and implementation of technology infrastructures. He is responsible for overseeing and coordinating all line of business technology, telecommunications, wide area networking, local area networking, desktop/laptop/thin client support, IT security, disaster recovery planning, applications support, data management, and electronic medical records management. Jason’s 20 years of professional work experience include positions at: Reliable Technology Services, Inc. Sterling Commerce (an IBM company) and CompUSA.
Anga Sanders
HR & Administration
Anga possesses more than twenty years of human resources experience, she held positions in some of the nation’s largest and most well-respected companies like Mary Kay, AMR and Neiman Marcus. At XMC360 Anga is responsible to provide Human Resources Policy, Procedural Framework and Human Resource Development needs of XMC360 employees. Anga holds the highest level of certification, the Senior Professional in Human Resources (SPHR) designation. In addition, she possesses both a Bachelors Degree in psychology and a Masters Degree in Liberal Arts (concentrations in psychology and law) from Southern Methodist University.
Setting a higher standard for exceptional reliability and performance in every solution.
Elite Talent Network
Access to a highly skilled talent pool in top tech and business sectors, ensuring quality and expertise that stand above traditional BPM/BPO providers.
Accelerated Onboarding
Seamless onboarding process within weeks, enabling rapid project initiation and minimizing downtime.
Performance-Driven KPIs
Enhanced focus on key performance metrics, such as CSAT, SLAs, and sales targets, with no compromise on quality to achieve cost savings.
Industry Expertise
XMC360 combines deep experience in both tech and BPM/BPO services, offering clients a unique blend of innovation and operational efficiency.
Client-Centric Approach
Teams work autonomously with proactive problem-solving, allowing clients to focus on core business activities instead of constant oversight.
Flexible Team Integration
Culturally and operationally aligned teams that seamlessly integrate with the client’s operations, promoting effective collaboration.
Transparent and Predictable Pricing
Clear and upfront pricing, with no hidden fees, allowing clients to budget effectively and avoid unexpected costs.
Risk-Free Talent Assessment
Opportunity to assess talent before committing, ensuring clients are satisfied with team capabilities from the start.
Testimonials
Real Stories of Success and Transformation with XMC360’s Tailored Solutions
“As a start up we needed more than we knew, thank you for making our launch a great success.”
Nancy, President at Fashion Ind
“Thanks for your great service when we needed it the most! This was exactly what we have been searching for!”
D. Fulcher, VP at Car Sales
